Effective Date: January 1st, 2026
These Terms and Conditions (“Terms”) govern your use of the website at themarcuscollective.com (the “Site”) and all services provided by The Marcus Collective (“we,” “us,” or “our”), including sourcing, design, production and delivery of branded merchandise. By accessing the Site, placing an order or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site or our services.
- Services and Orders We provide promotional products and custom-branded merchandise services. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability. You are responsible for providing accurate information, including artwork, specifications, quantities and delivery instructions. We will provide mockups or proofs for approval where applicable. Once you approve a proof or mockup, changes may incur additional fees or delays.
- Pricing and Payment All prices are quoted in USD and exclude taxes, shipping and handling unless stated otherwise. You agree to pay all charges associated with your order. Payment terms are net 30 days from invoice date for approved clients or as otherwise specified. We may require payment in advance for new clients or large orders. All payments are non-refundable except as provided in our cancellation policy.
- Production and Delivery Production timelines are estimates and not guaranteed. Delivery dates are approximate and subject to supplier availability, shipping carrier performance and other factors beyond our control. We are not liable for delays, loss or damage during shipping. Title and risk of loss pass to you upon delivery to the carrier. You are responsible for inspecting goods upon receipt and notifying us of any defects within three business days.
- Intellectual Property and Artwork You represent that any artwork, logos or materials you provide do not infringe any third-party rights. We do not claim ownership of your intellectual property. You grant us a limited, non-exclusive license to use your materials solely to fulfill your order. We retain rights to our own designs, templates and processes unless otherwise agreed in writing.
- Limitation of Liability To the maximum extent permitted by law, The Marcus Collective is not liable for indirect, incidental, consequential, special or punitive damages arising from or related to our services, even if advised of the possibility. Our total liability is limited to the amount you paid for the specific order giving rise to the claim. We are not responsible for errors in artwork or specifications you approve.
- Indemnification You agree to indemnify and hold us harmless from any claims, damages, losses or expenses (including reasonable attorneys’ fees) arising from your breach of these Terms, infringement of third-party rights or misuse of our services.
- Governing Law and Dispute Resolution These Terms are governed by the laws of the State of New York without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved exclusively in the state or federal courts located in New York County, New York. You consent to the personal jurisdiction of such courts.
- Changes to Terms We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site or services after changes constitutes acceptance of the revised Terms.
- Contact Us If you have questions about these Terms, please contact us: Email: perry@themarcuscollective.com Phone: 631-807-7093
The Marcus Collective
New York, NY
themarcuscollective.com